Handoffs by Otter helps your staff confirm every order going out the door and prevents overcrowding at your pickup counter.

• Mobile check-in for couriers on arrival.
• Pickup screen displays wait times and ready orders.
• Communicates with couriers so your staff doesn’t have to.

Take advantage of performance data with insights on how you can improve your menu, inventory & staffing strategy and more.

• Learn when & why you’re missing orders and having cancellations.
• Resolve these issues to improve sales, revenue and rating.
• Unlock growth opportunities in terms of sales and expansion.

Receive notifications when stores go offline or other issues arise to minimise ongoing errors and lost sales.

• Track your minute by minute sales across all your stores.
• Receive push notifications when stores go down.
• Get live support when you need it.