Handoffs by Otter helps your staff confirm every order going out the door and prevents overcrowding at your pickup counter.

• Mobile check-in for couriers on arrival.
• Pickup screen displays wait times and ready orders.
• Communicates with couriers so your staff doesn’t have to.

Take advantage of performance data with insights on how you can improve your menu, inventory & staffing strategy and more.

• Learn when & why you’re missing orders and having cancellations.
• Resolve these issues to improve sales, revenue and rating.
• Unlock growth opportunities in terms of sales and expansion.

Get WhatsApp notifications when stores go offline to minimise ongoing errors and lost sales.

• Get a live overview of all your locations on a single dashboard.
• Keep track of lost sales due to offline stores.
• Receive push notifications when stores go down.