Learn where you are making, losing & missing money

Learn how you can improve your sales, operations, finances, marketing performance, and more. Take advantage of performance and financial data to understand how all your restaurants are doing. Meet Insights by Otter.

Know what’s working and what’s not

Otter identifies insights you can use to make your business more profitable.

All the numbers you need to know. In one single view

Say goodbye to inconsistent reports from multiple delivery apps and know which one performed best across all locations. Keep refunds and order issues to a minimum when you know the reasons behind each.

Resolve issues to improve sales, revenue and ratings

Learn when & why you’re missing orders and having cancellations. Track your order issue rate and dive into the top issue reasons like missing items, incorrect items, or not following customer directions.

Know if your promotions were effective

Make sure your marketing spend doesn’t go to waste with visibility on the real results of your delivery app promotions. Learn what type of promotions are driving sales with one-click ROI and comparisons of promoted vs. non-promoted volumes.

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Solve issues before they become headaches

Our industry-leading dashboards have all the insights you need to be ahead of problems and succeed in delivery.

Always in the dark on how to improve operations and sales?

Make better data-driven decisions when you know the reasons behind order issues, or what your top menu items were last week.

Unsure if your menu is good enough?

Take a deep dive into your menu performance and see item-level sales for all your mains and even add-ons.

Sick of confusing, messy spreadsheets?

Download and print easy-to-understand consolidated reports for flexible reporting and analysis together with your other systems.

“The most important insight for me is revenue and the best selling items. If there are any mistakes, any menu item with more refunds or complaints, we change the menu or even remove the item."
Chhong Sherpa

IRO Sushi

“Otter has been a great partner for us since day one. When you can take out the hassle of having to use six or seven different tablets, that makes the process much simpler for restaurant owners.”
Dhruv Kohli
Country Head for the UK and India at Geezy

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